Contact Us

How we can help

Contact us with the item name and, where available, your order confirmation number. Explain whether your enquiry concerns delivery, a return, payment or product information.

Email: support@nookwares.shop
Telephone: 604-555-4168
Business address: 1220 King St W, Toronto, Ontario, M6K 1G3, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).

Useful details

For delivery assistance, tell us the order number and the tracking status you see. For an item problem, describe what arrived and which part needs attention. Share photographs only when useful and keep sensitive payment information out of your message.

Returns and written correspondence

Please arrange returns with us before sending a parcel; the correct return destination is supplied with the instructions. The business address above is available for correspondence. Return information and frequently asked questions explain common next steps.